Frequently Asked Questions (FAQ)

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Welcome to the Envision Media FAQ section. Here, we aim to provide quick and clear answers to common questions about our services and policies.

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1. What services does Envision Media offer?
We provide photography, videography, aerials, floor plans, 3D tours, and virtual staging.

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2. How do I place an order for media services?
You can place an order through our online form, where you can select services, specify quantities, and provide contact and shipping information.

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3. What payment methods are accepted?
We accept payments via credit card.

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4. Is there a cancellation policy?
Yes, our cancellation policy is outlined in our terms of service, which you can find on the order form.

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5. Are there any promotional offers for bulk orders?
Yes, we offer discounts for bulk orders. Contact us for more details.

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6. How soon can I expect to receive my project after placing an order?
Our average turnaround time is 24 hours or less.

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7. How can I inquire about custom projects?
You can inquire about custom projects through our order form or by contacting us directly.

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8. What kind of equipment does Envision Media use?
We use high-quality mirrorless cameras, drones, and industry-standard software to ensure the best results.

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9. Does Envision Media provide training for real estate agents?
Currently, we do not offer training, but we are open to exploring this option in the future.

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10. How do I contact customer support?
For any questions not covered here, feel free to reach out via email at EnvisionMediaClientCare@envisiondmv.com or call us at 301-818-1807.

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If you have further questions or need assistance, please do not hesitate to contact us. We are here to help!